FedEx
FedEx Ground is the FedEx answer for reliable, cost-effective delivery of your ground packages - with the consistent handling and professional attention you expect from FedEx. FedEx Ground delivers packages to 100% of businesses addresses in the US, Canada and Puerto Rico, and to every residential address in the US with FedEx Home Delivery service. We commit to delivery in one to five business days within the 48 states, depending on the distance from origin to destination. Packages to Alaska, Hawaii, Canada and Puerto Rico arrive in three to seven business days.

USPS
We use USPS for all international shipments; include AFO, APO, etc. We use Priority Mail which includes a tracking number and insurance. Air Mail is no longer available when shipping from the United States.

Returns are handled on a case by case basis. Most returns have a restocking fee of 15%. Standards Converters are not refundable. We have had too many people that purchase the unit, convert their inventory and then return the unit for a refund. This behavior only makes products cost more.

An RMA is required for any return. Most power Strips have a lifetime warranty and should be returned to us postage paid. All other products carry the specified warranty and only apply when purchased directly from us. Items purchased from resellers should be returned directly to that reseller for processing.